Hi Jason Chapman,
Welcome to the Microsoft Q&A and thank you for posting your questions here.
Major version upgrades are resource-intensive, demanding significant CPU and memory. Burstable SKU instances, being credit-based, might struggle under these requirements, potentially causing the upgrade process to fail. Therefore, when upgrading a Burstable SKU, the system first upgrades the compute tier to a General-Purpose SKU to ensure sufficient resources are available for the upgrade.
After the upgrade, a choice is prompted to decide whether to retain the General Purpose SKU or revert to Burstable SKU. Based on your pre-upgrade decision, the system either retains the General Purpose SKU or automatically reverts to Burstable SKU after the upgrade.
Please confirm the pre-upgrade choice that you had made and share the details requested over private message.