Hope your doing well. Thanks for reaching out
Use a Desktop or Laptop
- Avoid tablets or phones.
- Make sure your screen resolution is at least 1920x1080 for best visibility.
- Open the Assessment in a Supported Browser
- Use Google Chrome, Microsoft Edge, or Mozilla Firefox.
- Make sure your browser is updated to the latest version Enter Full-Screen Mode
- Press **F11** on your keyboard to switch to full-screen. - If F11 doesn’t work, try **Fn + F11** (especially on laptops). - This will maximize the lab window and help you see dropdowns and scrollbars.- Adjust Zoom if Needed
- If things still look small or cut off:
- Press Ctrl + Plus (+) to zoom in.
- Press Ctrl + Minus (-) to zoom out.
- You can also go to browser settings → Zoom → Set to 100%. Wait for the Lab to Load Completely
- It may take a few minutes. - Don’t refresh or close the tab while it’s loading.- Interact with the Lab
- Once loaded, you should be able to scroll and use dropdowns.
- If anything still looks off, try switching to a different browser If You Quit the Assessment
- You’ll need to wait **72 hours** before you can retake it. - Use this time to test your setup and make sure everything works.- Still Having Trouble
- Try a different computer or monitor. - Reach out to Microsoft Learn support via the feedback link on the assessment page
- Still Having Trouble
- Adjust Zoom if Needed