Can't install software due to administrator permisions

Sandor Hopenwasser 0 Reputation points
2025-10-08T01:28:54.5166667+00:00

My ms account is designated as global administrator but when trying to install applications on the new workstation I am configuring it does not recognize my credentials.

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
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  1. Tracy Le 2,025 Reputation points Independent Advisor
    2025-10-08T02:18:08.2666667+00:00

    Dear Sandor,

    This is a very common point of confusion: The "Global Administrator" role is for managing the Microsoft 365 and Azure cloud services, while installing software on a workstation requires "Local Administrator" rights on that specific machine. The two are not automatically the same, even when the PC is joined to your organization.

    You need to grant your account the necessary local permissions. You will need to log in with the account that was first used to set up this workstation, as it is typically the default local administrator.

    How to Grant Your Account Local Administrator Rights

    1. Log into the workstation using the existing local administrator account.
    2. Right-click the Start Menu and select "Computer Management."
    3. In the new window, navigate to System Tools > Local Users and Groups > Groups.
    4. Double-click the "Administrators" group from the list.
    5. Click the "Add..." button, and in the object name box, type your Microsoft account email address using the format: AzureAD\******@company.com.

    Click "Check Names" to ensure it resolves correctly, then click OK.

    After a restart, log in with your own account. Your credentials will now be recognized for software installations and other administrative tasks on that PC.

    And if this answer helps, feel free to hit “Accept Answer” so others can benefit too 😊

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