whitelist a distribution list

Hello Sollenberger, Tim A,

 Here’s what you can try:

Check Your Billing Profile: Make sure that the Azure grant credits are linked to the correct billing profile. You can do this by signing into the Azure portal and navigating to Billing > Payment Methods. Here you should also see your Azure Credits balance.

Eligibility Confirmation: Ensure that your nonprofit account is approved and eligible for the grant. You can check this in the Nonprofit Hub under your account settings.

Contact Support: You mentioned having difficulty creating a support case. If you haven’t yet, go to the Contact Us form and complete the form to get assistance with your case. This directly connects you to Microsoft Nonprofit Support.

Transfer Request (if needed): If you find that your grant credits were activated under the wrong billing profile, you may need to submit a product transfer request.

Hi,

There is no need to white list e-mail distribution list to be included in action group. You can configure any valid e-mail address in the action group and it will be added automatically. Upon initial add an e-mail will be sent to that e-mail address. That e-mail allows you to remove the e-mail from the action group in case it was added by someone who does not own the e-mail address. If you are facing any issues please provide more information.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.