How do I change the birthday when it thinks im a child

Dear @Trade Secrets,

Thank you for posting your question in the Microsoft Q&A forum.

Based on your description, it sounds like your Microsoft account is flagged as a child account because of the birthdate you entered, and now you can’t edit it in the profile settings. This is a common restriction for accounts under 18 due to compliance with child safety regulations.

For better understand your situation, could you please verify for us that you're using personal account (@hotmail.com, @outlook.com, @gmail.com .etc) or business account?

Here are some suggestions you can try:

Submit Proof of Age to Microsoft Support

Since the birthdate field is locked, you’ll need to verify your identity and age with Microsoft.

• Go to https://support.microsoft.com/contactus
• Select Account & Billing → Microsoft Account → Profile & Security
• Request a birthdate correction and mention you can provide a government-issued ID (driver’s license, passport, etc.).

Note: Prepare Your Documentation Microsoft typically asks for:

• A clear photo or scan of your ID showing your date of birth.
• Ensure sensitive info (like ID number) is partially masked if you prefer.

Wait for Confirmation After submission, Microsoft will update your account details. This usually takes 24–72 hours.

You can refer to:

How to manage user profile information in the Microsoft Entra admin center - Microsoft Entra | Microsoft Learn 

How to change a birth date on a Microsoft account

I hope information above helpful and can help you resolve the issue ASAP, if you have any other questions, please feel free to reach out.

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