Teams access iphone 12

Charis Wanjiru 0 Reputation points
2025-10-02T11:47:35.8066667+00:00

I am getting the error something is wrong while accessing teams. I have intunes. i am logged in to outlook and other apps installed from intunes. I tried installing the standalone teams but its picking an old account. I also tried offloading the app. I have also tried reinstalling teams from company portal but its taking too long to download and its picking an old account after downloading. I have checked my account from settings and the correct account is registered.

Microsoft Security | Intune | Application management
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  1. Catherine Kyalo 2,380 Reputation points Microsoft Employee
    2025-10-06T08:18:02.48+00:00

    Teams sometimes caches old credentials or account tokens, especially if you’ve used multiple accounts on your device.

    To troubleshoot:

    Clear Teams App Data and Cache https://free.blessedness.top/en-us/troubleshoot/microsoftteams/teams-administration/clear-teams-cache

    Remove Old Accounts from Windows Credentials - https://www.thewindowsclub.com/clear-all-credentials-from-credential-manager

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