Trying to Factory Reset my Asus X550C laptop

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Trying to Factory Reset my Asus X550C laptop

Jennifer (Mina) Han 80

I am thinking about moving on from the previous Windows version (my Asus X550C laptop) to Windows 11. However, I don't know if "CyberLink," "My Data Sources," and "PPC-Software" are considered software as part of the entire Asus X550C laptop (Documents under This PC) because I don't want to screw it up before moving on to Windows 11, even when I am trying to move certain documents to the USB drive. 1000008134

I would appreciate some help right away, so let me know if there is anything else I can do. Thanks.

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Ivan B 79,675 Independent Advisor

Hi ,

Typically, an update migrates all data from the current OS to the new one, including application data, since the Program Data folder and your user data are migrated.

If you're using a cloud-based file system like Google Drive or Dropbox, authentication and sync issues may occur.

As a precaution, I recommend backing up your files and imports, as well as AppData and ProgramData. AppData can be accessed in the search bar by typing %appdata%, and ProgramData is located in the root of C:. Since application data is usually hidden in these folders, I can't be certain about the programs mentioned.

Another thing is that you can revert to the previous version of Windows 10 if it doesn't work. You have 14 days to revert to the previous version. After that, the restore image is deleted.

Give feedback if the information was useful or not.

Thanks

Jennifer (Mina) Han 80 Reputation points

2025-09-29T22:19:13.5666667+00:00

Thanks.

So, if I were to revert to the previous version of Windows 10 until 14 days later, what happens if the restore image is deleted?
Ivan B 79,675 Reputation points Independent Advisor

2025-09-29T22:21:29.4266667+00:00

Hi ,

You can't revert to Windows 10 with the previous system, your files, programs, and username.

In this case, the only way to return to Windows 10 after 14 days would be to reinstall Windows 10, losing everything using the ISO or USB method.

Thanks
Jennifer (Mina) Han 80 Reputation points

2025-09-29T22:41:26.8833333+00:00

I see that the "PPC-software" folder can be found in "Documents" under "This PC." Should that be moved to the USB drive, or not? Because I did it by accident, which is why I moved the "PPC-software" folder back to "Documents" under "This PC" along with "My Data Sources" and "CyberLink" (which has something to do with ASUS DVD player included in this ASUS laptop).
Ivan B 79,675 Reputation points Independent Advisor

2025-09-29T22:50:34.35+00:00

Hi ,

I apologize, I explained incorrectly. I meant that after the 14-day period, you can't go back to Windows 10, like reverting the update.

Updating from Windows 10 to 11 usually copies all profile data and migrates it to the new system, keeping everything the same, but not always 100%. Therefore, backing up important files is a good option before upgrading.

Thanks
Jennifer (Mina) Han 80 Reputation points

2025-09-29T22:57:31.5166667+00:00

Okay, thanks. Also, I apologize for the confusion. My Asus laptop is actually Windows 8.1, not Windows 10, even though it should've been updated earlier. Still, if I want to move on to Windows 11, but I have seen a pop-up message of "Unlicensed Product" regarding Microsoft Office, Word, etc., what should I do to resolve that?

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Trying to Factory Reset my Asus X550C laptop

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