Error on creating AI Custom Vision Project - All Regions

Manjunatha Munireddy 26 Reputation points
2025-09-29T14:51:01.3466667+00:00

Till Sunday 28-Sept-2025 it was all working fine, and when i tried to create the Custom Vision new project on Monday 29-Setp-2025 from Custom Vision Portal, it is failing with some random errors and saying no access to create.

{"error":{"code":"AuthorizationFailed","message":"The client '<ID>' with object id '<objectID' does not have authorization to perform action 'Microsoft.Storage/storageAccounts/encryptionScopes/read' over scope '/subscriptions/<subscriptionID>/resourceGroups/iris-WestEurope-prod-data/providers/Microsoft.Storage/storageAccounts/irisprodwepredictions/encryptionScopes/<ID>' or the scope is invalid. If access was recently granted.

i even tried creating the Custom Vision Project in North Europe region, which is again giving same error. i don't have such subscription or resource group, it is picking from somewhere. could be microsoft service glitch.

any workaround for this ?

Azure AI Custom Vision
Azure AI Custom Vision
An Azure artificial intelligence service and end-to-end platform for applying computer vision to specific domains.
0 comments No comments
{count} vote

Answer accepted by question author
  1. Anshika Varshney 1,910 Reputation points Microsoft External Staff Moderator
    2025-09-29T19:32:55.19+00:00

    Hello Manjunatha Munireddy,

    Thank you for reaching out on the Microsoft Q&A.

    The error you are seeing is not really about Custom Vision itself, but about permissions on the underlying Azure resources that Custom Vision uses. The message shows AuthorizationFailed, meaning your account or service principal does not have the right to access a storage encryption scope in the subscription and resource group mentioned.

    First, make sure you are signed into the correct subscription and resource group. If you don’t recognize the subscription or resource group in the error, Custom Vision may be trying to use a resource you don’t have access to. In that case, try creating the project in your own subscription and explicitly select or create a new resource group instead of relying on the default.

    Also, check your role assignments. To create a Custom Vision project, you need at least Contributor rights at the resource group level (Owner also works). If you’re using a service principal, confirm it has the same permissions assigned. Without these roles, the portal cannot create the backing storage accounts and encryption scopes required.

    If everything looks correct but the error happens across multiple regions, it may be a temporary Microsoft service issue.

    If you feel that your quires have been resolved, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

    Thank you!


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.