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How to fix error code 0x8007000A - 0x2000D

종구 박 0 Reputation points
2025-09-26T08:47:04.3033333+00:00

During the update from window8.1 to windows 10, installation stops in safe-os stage due to errors in migrate data process and sends the message that the computer is resetting back to previous Windows version.

Windows for home | Previous Windows versions | Windows update
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  1. Sheeraz Ali 170 Reputation points
    2025-09-26T08:56:03.26+00:00

    When the Windows 10 upgrade stops during the Safe-OS phase / Migrate-Data process, it usually means that Windows hit a problem while moving user profiles, drivers, or system settings. This is a fairly common upgrade error.

    Here are some things you can try to fix it:

    1. Disconnect External Devices

    Unplug all non-essential USB devices (printers, external HDDs, webcams, etc.). Sometimes drivers for these interfere with migration.

    1. Check for Problematic Software

    Remove or update antivirus/security software (e.g., McAfee, Norton, Kaspersky).

    Uninstall older programs that may not be compatible with Windows 10.

    • Run appwiz.cpl and check for outdated drivers/utilities.
    1. Run Windows Update on 8.1 First

    Make sure Windows 8.1 is fully updated before upgrading:

    Open Windows Update and install all important updates.

    • Restart and recheck until no updates remain.
    1. Update Drivers (especially Storage/Chipset)

    Update your chipset, storage (SATA/RAID), and graphics drivers from your PC manufacturer’s site.

    • Old drivers are one of the biggest causes of migration failure.
    1. Check Disk Health

    Corrupt files or bad sectors can break the migration:

    sfc /scannow
chkdsk C: /f /r

    Run both from an elevated Command Prompt.

    1. Free Up Space

    Ensure at least 25–30 GB free on the system drive.

    1. Try the Upgrade via Media Creation Tool

    Instead of relying on Windows Update:

    Download the Media Creation Tool from Microsoft.

    Choose Upgrade this PC now.

    1. This method is more reliable than the auto-update.
    2. Check Setup Logs (for exact error)

    If it still fails, the logs can tell what blocked the migration:

    • After rollback, check:
    C:\$WINDOWS.~BT\Sources\Panther\setuperr.log
C:\$WINDOWS.~BT\Sources\Rollback\setupact.log

    Search for error codes like 0xC1900101, 0x20004, etc.

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