How to fix 'System.ValueTuple, Version=4.0.2.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51' error on install.

Santiago 0 Reputation points
2025-09-25T12:07:13.9266667+00:00

I'm new to my workplace and I found my PC 2015 or earlier, running Windows 8.1 Pro, and hasn't ever been updated.

I tried installing Microsoft Teams and found the error 'System.ValueTuple, Version=4.0.2.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51'. Which internet says it gets solved by installing .NET Framework 4.8.

After many rounds of Windows Update, it's finally up to date, including that version of .NET, but when I execute the installer, the same error still occurs.

What can I do to install Teams? (I know I can use it only but I want the app).

Windows for home | Previous Windows versions | Apps
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  1. Lychee-Ng 8,810 Reputation points Microsoft External Staff Moderator
    2025-09-29T08:04:41.32+00:00

    Hi Santiago,

    Welcome to Microsoft Q&A!

    Thanks for sharing the details — you're doing a great job trying to modernize an older PC setup. The error you're seeing typically means the app you're installing (in this case, Microsoft Teams) depends on a newer version of the System.ValueTuple assembly that isn't present or properly registered on your system, even if .NET Framework 4.8 is installed.

    To better assist, can you tell me which version of Windows you're having currently? You can check it by pressing Win + R > type winver > Enter and share the screenshot here (after blurring private info). It'll help us recheck if there's any particular problem with the edition, and figure out the most suitable solution. In the meantime, here are some basic troubleshooting steps you can try to see if it improves your situation:

    1 - Install .NET Framework 4.8 Developer Pack:

    2 - Manually add System.ValueTuple (more advanced solution)

    • Download the latest NuGet package at https://www.nuget.org/packages/System.ValueTuple/
    • Rename the .nupkg file to .zip and extract it
    • Open the lib folder > netstandard1.0 or net47 > copy System.ValueTuple.dll to:
      • C:\Windows\Microsoft.NET\assembly\GAC_MSIL\System.ValueTuple\
      • And/or C:\Program Files (x86)\Reference Assemblies\Microsoft\Framework\.NETFramework\v4.8\
    • Open Command Prompt (Admin) > run gacutil /i "path\to\System.ValueTuple.dll"

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads and thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.  

    3 - Use the .NET Framework repair tool

    If none of these work, the issue might be that the hardware itself is too outdated for the current Teams desktop app, and you'll need to either use the web version or request a system upgrade from your IT department. Thanks for your time!


    If this reply is helpful, please click "Accept Answer" and kindly upvote it to assist others who might face similar problem. If the issue persists or you have extra questions, please click "Comment" instead.

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  2. Santiago 0 Reputation points
    2025-09-30T10:16:15.92+00:00

    User's image

    Thank you very much for the thorough reply. I've yet to test the solutions, I'll be back once I do.


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