My order entry software requires MS Access 2010 and recently having problem opening the software since it appears to be trying upgrade to a newer version of MS Access. Can I prevent it from trying to upgrade of make changes?

Question

My order entry software requires MS Access 2010 and recently having problem opening the software since it appears to be trying upgrade to a newer version of MS Access. Can I prevent it from trying to upgrade of make changes?

Bert O 0

My front order entry software requires the use of an older version of Microsoft Access 2010 and has been working fine however recently it is not opening properly and it appears to be trying to upgrade to a newer version to Access. Are there any fixes that you can recommend?

**Moved from Windows for home | Other | Install and upgrade

4 answers

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Answer 1

Emmanuel Santana 30,965 Independent Advisor

Hello. Could you let me know if you have a newer version of Office installed—such as Office 365 or Access 2016 or later, alongside Access 2010?

One possible approach is to set Access 2010 as the default program for Access files, open your database directly from within Access 2010, and add your folder as a Trusted Location in Access 2010.

These three methods may help, but their effectiveness depends on whether something is forcing the newer version to open your files, and how that’s happening (could you clarify what exactly is triggering the update or version switch?).

Bert O 0 Reputation points

2025-09-23T05:06:24.0566667+00:00
Thanks Emmanuel! I have Microsoft Office Home & Bus 2016 and the file that I use to load Access is: AccessRuntime-2010.exe. Here are the 3 prompts that I receive:

Do you want to allow this app to make changes to your device?

Microsoft Office Access Runtime 2010 error 1730. You must be an Administrator to remove this application, you can log on as an Administrator

Automatic configuration of the current version of MS Access has failed and your database might not function correctly. This can occur if you do not have the necessary permissions to install MS Access on this computer

I'd also like to add that I'm having this problem on my laptop but my desktop that also has the exact same set-up does not have this problem but not sure if the problem may eventually affect the desktop as well
Emmanuel Santana 30,965 Reputation points Independent Advisor

2025-09-23T05:12:45.9533333+00:00
Thanks for the update. Which one was installed first, Access Runtime or Office 2016?

Try this:

1. Run Access Runtime as admin once: Go to C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE Right-click > Run as administrator → let it complete setup.

Block Office from hijacking Access: In Registry Editor, add this key: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Office\14.0\Common\NoReReg = 1 Also add it under 16.0\Common for Office 2016.

Answer 2

Karl Donaubauer 2,336 MVP

Hi,

Which variant of Access 2010 do you have installed? The full version or the Runtime version?

What exactly happens when you try to start the software? Are you prompted for a reinstall of Office/Access 2010 or explicitely for a newer Office/Access version? Can you cite the wording or post a screenshot?

Servus
Karl

Access Forever News DevCon
Access-Entwickler-Konferenz AEK

Bert O 0 Reputation points

2025-09-23T04:54:12.43+00:00
Thanks Karl! Here are the following prompts that I receive:

Do you want to allow this app to make changes to your device?

Microsoft Office Access Runtime 2010 error 1730. You must be an Administrator to remove this application, you can log on as an Administrator

Automatic configuration of the current version of MS Access has failed and your database might not function correctly. This can occur if you do not have the necessary permissions to install MS Access on this computer

I'd also like to add that I'm having this problem on my laptop but my desktop that also has the exact same set-up does not have this problem but not sure if the problem may eventually affect the desktop as well.
Karl Donaubauer 2,336 Reputation points MVP

2025-09-23T08:59:59.6133333+00:00

Hi,

The behavior and messages suggest that a reinstall or repair of the Runtime is requested. I almost expected this, as I am discussing a similar issue in another thread (in German). There, several workstations are constantly prompted to reinstall the Runtime 2010, even though it has been done already.

Since that only happens recently, I suspect it could have to do with Windows Update KB5064081, which causes several problems with Access.

It sounds suspicious that for the subsequent update KB5065426 a fix is mentioned for "unexpected" UAC prompts of the Office 2010 MSI installer caused by KB5064081. That's pretty close to the Runtime issue.

You could compare if these updates are installed on the laptop and on the desktop and depending on the situation test if it helps to uninstall the first one or install the correcting later one.

Servus
Karl

Access Forever News DevCon
Access-Entwickler-Konferenz AEK

Answer 3

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Answer 4

ScottGem 68,765 Volunteer Moderator

When posting a question it helps to post exact error messages. While the message may not mean something to you, it may help us diagnose the problem.

Have you talked to the vendor of your software? If your order entry software is no longer supported it might be time to upgrade.

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My order entry software requires MS Access 2010 and recently having problem opening the software since it appears to be trying upgrade to a newer version of MS Access. Can I prevent it from trying to upgrade of make changes?

4 answers

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