My Microsoft virtual desktop will not work

Anna 0 Reputation points
2025-09-17T13:06:20.7933333+00:00

So last Wednesday my Windows 365 remote desktop was working perfectly fine, but the very next day it said that I was disconnected from the remote PC (as seen bellow) and about a week later it still is not working. I have tried refreshing over 500 times, clicking reconnect also over 500 times, and tried restarting my Chromebook (what I use the remote desktop with) about 3 times. Even after all this, it STILL won't connect! I have tried all that I could think of this past week and still no luck!!!!! This is getting ridiculous. I really need this for school!!!!! I don't know what else to do! Please fix this!!!!!!!!!!! Please and than you!

Screenshot 2025-09-17 8.55.16 AM

Windows for home | Previous Windows versions | Accessibility
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  1. S.Sengupta 27,136 Reputation points MVP
    2025-09-19T01:49:31.94+00:00

    Uninstall the Microsoft Remote Desktop app on your Chromebook.

    Reinstall it from the Google Play Store.

    Sign back in with your school account.


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