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Teams suddenly not recognising my cam microphone

Ron Ron 0 Reputation points
2025-09-16T18:54:59.21+00:00

Teams is suddenly not recognising my webcam microphone - says it is disabled, which it isn't in settings and teams app.

Microsoft Teams | Microsoft Teams Free | Settings | Other
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  1. John Jefferson Doyon 40,615 Reputation points Independent Advisor
    2025-09-16T19:30:09.1066667+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Could you let me know where you’re using Teams (for example, on Windows, Mac, or mobile)? Also, does the issue continue even after restarting your device?

    It would also help to check if the same problem happens when you try using the Microsoft Teams web version in a browser, this can tell us if it’s the app itself or something with the system.

    Let me know how it goes.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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  2. Ruwim.B 3,165 Reputation points Volunteer Moderator
    2025-09-16T19:31:14.4433333+00:00

    What exactly is the name of the device you see selected as Microphone in Teams -> Settings -> Devices?

    Is the microphone working in any other applications?

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