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A Windows Update Not Working

James Brittle 35 Reputation points
2025-09-13T20:48:38.7033333+00:00

Hi i am having issues with a certain update for windows 11, it keeps saying downloading but fails to install, here is a screenshot of the update that is highlighted

Screenshot (3)-small

Windows for home | Windows 11 | Windows update
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  1. Jan J.23 11,375 Reputation points Independent Advisor
    2025-09-13T22:23:20.93+00:00

    Hello, I'm Jan and I'm happy to help you today. To address the issue, try the following suggestions.

    • Try to run the Windows update troubleshooter. Then check for Windows Update again. Windows update troubleshooter
    • If you have any third-party antivirus or malware removal tools installed, fully uninstall them using the official uninstall utilities provided on their support websites. Once removed, you may reinstall and update them if necessary.
    • Press the Windows key + R Then type in services.msc click OK Find and locate Background Intelligent Transfer Service Right-click Background Intelligent Transfer Service Then click Start. If it's in running status already Right-click Background Intelligent Transfer Service Click restart.
    • System file corruption can also cause these update issues. Try to scan system files using the system file checker. System file checker
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  2. S.Sengupta 27,136 Reputation points MVP
    2025-09-14T00:17:00.31+00:00

    Run Windows Update troubleshooter:

    Settings > Update & Security (or System for Windows 11) > Troubleshoot > Other troubleshooters (or Additional troubleshooters), select Windows Update.

    Reset Windows Update:

    How do I reset Windows Update components?

    https://free.blessedness.top/en-us/troubleshoot/windows-client/installing-updates-features-roles/additional-resources-for-windows-update

    You may manually download from here:

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5065426

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  4. Jan J.23 11,375 Reputation points Independent Advisor
    2025-09-15T14:14:37.94+00:00

    I recommend downloading the update manually using the Microsoft Update Catalog link that was shared.

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