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Unable to receive an invitation to data share - getting error to contact support instead

Tim S 20 Reputation points
2025-09-12T20:02:11.2866667+00:00

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I'm unable to get a data share invitation due to a User Domain Verification Failed error.

Azure Data Share
Azure Data Share
An Azure service that is used to share data from multiple sources with other organizations.
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  1. Smaran Thoomu 32,155 Reputation points Microsoft External Staff Moderator
    2025-09-15T18:48:49.4366667+00:00

    Hi Tim S
    Thanks for the update. I connected with you offline and walked you through the steps for sending and receiving shares in Azure Data Share using the portal. For reference, here’s the detailed guide: Share your data using Azure Data Share.

    If you run into any further issues after receiving the share request, please feel free to reply here, and we’ll be glad to assist you further.

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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  1. Siddhesh Amrale 0 Reputation points
    2025-09-13T23:08:31.64+00:00
    1. Clear Browser Cache and Cookies
    • Clear your browser's cache, cookies, and site data for Azure portal
    • Try accessing the Data Share invitations in an incognito/private browsing window
    • Use a different browser if possible
    1. Verify Your Azure Account Status
    • Ensure your Azure account is in good standing
    • Check if your subscription is active and not suspended
    • Verify you have the necessary permissions for Data Share
    1. Check Domain Verification Status
    • Go to Azure Active Directory → Custom domain names
    • Ensure your domain is properly verified
    • If using a custom domain, verify it's not expired or misconfigured
    1. Try Alternative Access Methods

    Option A: Direct URL Access

    Option B: PowerShell/Azure CLI

    powershell

    # Install Azure Data Share module

    Install-Module -Name Az.DataShare

    # Connect to Azure

    Connect-AzAccount

    # List data share invitations

    Get-AzDataShareInvitation

    1. Clear Browser Cache and Cookies

    • Clear your browser's cache, cookies, and site data for Azure portal
    • Try accessing the Data Share invitations in an incognito/private browsing window
    • Use a different browser if possible

    2. Verify Your Azure Account Status

    • Ensure your Azure account is in good standing
    • Check if your subscription is active and not suspended
    • Verify you have the necessary permissions for Data Share

    3. Check Domain Verification Status

    • Go to Azure Active Directory → Custom domain names
    • Ensure your domain is properly verified
    • If using a custom domain, verify it's not expired or misconfigured

    4. Try Alternative Access Methods

    Option A: Direct URL Access

    Option B: PowerShell/Azure CLI

    powershell

    # Install Azure Data Share module

    Install-Module -Name Az.DataShare

    # Connect to Azure

    Connect-AzAccount

    # List data share invitations

    Get-AzDataShareInvitation

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