How do I get a new test tenant from Microsoft E5, when the old one got deleted a year ago?

Question

How do I get a new test tenant from Microsoft E5, when the old one got deleted a year ago?

Tim 0

Hi There,

I have had a test tentant for some months. This one has been deleted last year.

now I want to create a new one but i am stuck? I've tried to delete the profile... waited 60 days and... guess what, nothing.

I really need it to test some hybrid domain join senarios for a client.

2 answers

Your answer

Answer 1

Susmitha T (INFOSYS LIMITED) 755 Microsoft External Staff

Hope you are doing good! Thank you for reaching out. Please find the answer below.

1.Microsoft 365 Developer Program: This is a great way to get a new test tenant for free. You can join the Microsoft 365 Developer Program and follow the steps to set up a new subscription. This will give you a fresh tenant that can be used for testing purposes.

Developer Program | Microsoft 365 Dev Center

2.Trial or Purchase: If you're not eligible for the Developer Program, you can sign up for a one-month free trial or purchase a Microsoft 365 plan Free Trial - Try Microsoft 365 for a month - Microsoft Store

3.Manual Creation: You can also manually create a new tenant by following the steps Quickstart - Access and create new tenant - Microsoft Entra | Microsoft Learn

Ensure that your Microsoft account is not tied to any old or existing subscriptions that may affect creating a new tenant. If you still encounter issues, double-check that there are no restrictions or any lingering account settings that might be preventing you from creating a new one.

If the issue still persists, we'll happy to assist further needed. "Kindly mark the response as answered if the issue resolved".

Susmitha T (INFOSYS LIMITED) 755 Reputation points Microsoft External Staff

2025-09-17T06:33:06.7533333+00:00

"Hope you're doing well. We're following up on the thread. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered. We'll close this thread by 25th September, so we are hoping for your reply before that".
Susmitha T (INFOSYS LIMITED) 755 Reputation points Microsoft External Staff

2025-09-19T06:19:30.1333333+00:00

"Hope you're doing well. We're following up on the thread. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered. We'll close this thread by 25th September, so we are hoping for your reply before that".
Susmitha T (INFOSYS LIMITED) 755 Reputation points Microsoft External Staff

2025-09-24T05:04:11.69+00:00

Hope you're doing well. We're following up on the thread. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered. We'll close this thread by 25th September, so we are hoping for your reply before that".

Answer 2

Tim 0

User's image

I've deleted my profile several times, waited 60 days.. but still this after a year.... so frustrating

Susmitha T (INFOSYS LIMITED) 755 Reputation points Microsoft External Staff

2025-09-25T07:45:02.8266667+00:00
If you are still facing the issue, kindly reach out to the Microsoft 365 customer support:

Go to Microsoft Contact Us

Sign in with the account linked to the Developer Program.

Select Microsoft 365 as the product and describe the issue.

Choose **Get Help
**
We will now proceed with closing the thread. If you encounter any further issues, please feel free to raise a new thread.

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How do I get a new test tenant from Microsoft E5, when the old one got deleted a year ago?

2 answers

Your answer