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Azure subscription not visible after migrating Microsoft 365 from GoDaddy to Microsoft

Technotalent 0 Reputation points
2025-09-09T21:37:45.59+00:00

I need help understanding my Azure subscription setup after a Microsoft 365 migration.

  • I originally purchased Microsoft 365 (and created ******@technotalent.us) through GoDaddy.

Later, I migrated that account from GoDaddy’s hosted Microsoft 365 environment to a direct Microsoft 365 Business Standard license under Microsoft.

I also have an Azure subscription that I had set up earlier.

After the migration:

I can sign in to Microsoft 365 directly under Microsoft.

But when I log in to the Azure Portal, I cannot see my subscription.

I had previously deployed a static web application in that old subscription. The website is still accessible, but I can no longer access the associated subscription in order to update or enhance the static web app.

From my research, it looks like:

The Azure AD tenant might not automatically move during migration.

My Azure subscription could still be tied to the old GoDaddy-provisioned tenant, instead of my new Microsoft tenant.

My Questions:

How can I confirm which tenant my Azure subscription is tied to?

Is there a way to move the subscription from the old tenant to my new Microsoft tenant?

Since I have a static web app deployed in the old subscription, how can I regain management access so I can maintain or enhance it?

If migration isn’t possible, what’s the recommended approach (e.g., adding my new account as co-administrator/owner)?

Any guidance would be greatly appreciated.I need help understanding my Azure subscription setup after a Microsoft 365 migration.

  • My Questions:

How can I confirm which tenant my Azure subscription is tied to?

Is there a way to move the subscription from the old tenant to my new Microsoft tenant?

Since I have a static web app deployed in the old subscription, how can I regain management access so I can maintain or enhance it?

If migration isn’t possible, what’s the recommended approach (e.g., adding my new account as co-administrator/owner)?

Any guidance would be greatly appreciated.

Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.

1 answer

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  1. RAMAMURTHY MAKARAPU 535 Reputation points Microsoft External Staff Moderator
    2025-09-16T04:17:37.6033333+00:00

    Hi @Technotalent ,

    Thank you for submitting your question on Microsoft Q&A.

    This situation often occurs after moving directly from GoDaddy to Microsoft 365. I'll address your questions one by one to help you better understand and manage your Azure subscription and static web app.

    1. How do I find out which tenant my Azure subscription is linked to?

    To identify the tenant for your Azure subscription, follow these steps:

    1. Sign in to the Azure Portal: https://portal.azure.com
    2. Click on your profile icon or initials in the top-right corner.
    3. Select the “Directory + Subscription” option.
    4. Take note of the Active Directory (Tenant) name and ID.
    5. If you have access to more than one tenant, switch directories to see which one lists your subscription.

    You can also use Azure CLI:

    az account show --output json

    This command will display the tenantId and subscription id currently in use.

    1. Is it possible to move the subscription from the old tenant to your new Microsoft tenant?

    Currently, Azure subscriptions cannot be moved directly between tenants. Here are some alternatives:

    Option A: Transfer Subscription Ownership

    • You can transfer the subscription to another Azure account within the same tenant.
    • Transferring between tenants is not supported.

    Option B: Recreate Resources in the New Tenant

    • Set up a new subscription in your new tenant.
    • Re-deploy the static web app and other resources.
    • Migrate data manually or use automation tools such as Azure Resource Manager templates or GitHub Actions.

     3. What steps can I take to regain management access to the static web app in the previous subscription?

    If the subscription is still active and the web app is operational, you can try the following:

    Option A: Sign in using the original admin account

    • If you still have access to the old tenant, use the original GoDaddy-provisioned account (such as ******@technotalent.us).
    • Verify if you can access the Azure portal under that tenant.

    Option B: Add your new account as a co-administrator or owner

    If you can log in to the old tenant:

    1. Open Azure Portal and go to Subscriptions.
    2. Select the relevant subscription.
    3. Navigate to Access Control (IAM).
    4. Add your new Microsoft account (******@technotalent.us) as Owner or Contributor.

    Note: This method will only work if your new account has been added as a guest user in the old tenant. 

    1. What steps can I take to regain management access to the static web app in the previous subscription?

    If the subscription is still active and the web app is operational, you can try the following:

    Option A: Sign in using the original admin account

    • If you still have access to the old tenant, use the original GoDaddy-provisioned account (such as ******@technotalent.us).
    • Verify if you can access the Azure portal under that tenant.

    Option B: Add your new account as a co-administrator or owner

    If you can log in to the old tenant:

    1. Open Azure Portal and go to Subscriptions.
    2. Select the relevant subscription.
    3. Navigate to Access Control (IAM).
    4. Add your new Microsoft account (******@technotalent.us) as Owner or Contributor.

    Note: This method will only work if your new account has been added as a guest user in the old tenant.

    1. If migration cannot be done, what is the suggested solution?

    Here’s a practical way to proceed:

    Suggested Steps:

    1. Log in to the old tenant with your original account.
    2. Add your new Microsoft account as a guest user in the old tenant:
      • Navigate to Azure AD > Users > New guest user.
        • Send an invite to ******@technotalent.us.
        1. Assign the necessary roles (Owner or Contributor) in the subscription.
    3. If you cannot access the old tenant or it is locked:
    • Set up the static web app again in your new tenant.
      • Restore the site using backups or exported content.

    Kindly let us know if the answer helps or you need further assistance on this issue.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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