Hello @Paula Benson
Thank you for reaching out to Microsoft Q&A and informed us about the error code. The error message 025%ystem cmos checksum bad - default configuration used indicate that it is a BIOS error and a dead or dying CMOS (Complementary Metal-Oxide-Semiconductor) battery, in order to fix it please follow these steps:
1. Restart your PC:
- Sometimes a simple reboot can fix the issue
2. Open BIOS/UEFI settings:
- When the error shows up, it would ask you to press a key to enter BIOS (F1, F2,....), press it
- Once in BIOS settings, do not change any settings for it could affect your PC settings
- Look for option that said Load Optimized Defaults (Load Default Settings) and select it > Exit
- Save and Exit
3. Change the CMOS battery:
- Locate the battery in your PC and carefully removed it and replace it with a new battery (CR2032 recommended) and boot your PC again
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.