Incorrect Public IP Location on Microsoft Entra

Question

Incorrect Public IP Location on Microsoft Entra

Nuchit Phuanglamchiak 0

Dear Microsoft Support,

We have observed an incorrect location being displayed for one of our customer’s public IP addresses in Microsoft Entra. Details are below:

IP Address: 146.88.51.155

Incorrect Location Displayed: Phuket, Thailand

Correct Location: Samut Prakan, Phra Pradaeng, Thailand

Correlation ID: sent private

This incorrect location is causing an impact on the customer’s security and conditional access policy enforcement. Kindly help to correct the geolocation record for this IP address.

Best regards,

AMAN KAUSHIK 350 Reputation points Microsoft External Staff Moderator

2025-09-02T10:48:21.2333333+00:00

Hi @Nuchit Phuanglamchiak

Thanks for reaching out to the Q&A forum. I have addressed your query and i am working internally to resolve this issue.

Thanks
AMAN KAUSHIK 350 Reputation points Microsoft External Staff Moderator

2025-09-15T08:35:54.3466667+00:00

Hi Nuchit,

We’ve sent you a private message please check and share the required details via private message, as the information contains PII data. Kindly provide the details at your earliest convenience so that we can proceed with the troubleshooting.

Thanks