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Black screen with no image not even technical data when computer turned on

Joel Ratt 0 Reputation points
2025-08-28T10:11:13.3866667+00:00

I have ASUS UL30A with Win7. When I turn the computer on, I get no image on the screen, not even technical data, just black as if image from computer doesn't reach the screen. Thank you for your suggestions! I hope this is the right place to put this type of question. If there is a better place, please redirect me. Thank you!

Windows for home | Previous Windows versions | Performance and system failures
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  1. Haytham-C 3,710 Reputation points Microsoft External Staff Moderator
    2025-08-29T10:27:13.6866667+00:00

    Hello @Joel Ratt

    Thank you for reaching out to Microsoft Q&A and informed us about the black screen issue. I understand this must be a troublesome situation, but I am here to provide you with a workaround:

    1. Basic checks:

    • Remove the power adapter > remove the battery if removeable > Press and hold the Power button to drain all remaining power
    • Plug the adapter back and reboot your laptop

    2. Test with an external monitor:

    • If you have any other extra monitor (TV, separate screen,...) connect your PC through HDMI/VGA port. If your monitor received signal, which means the core components is working, then the issue is most likely within your laptop's screen.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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