Address issue on Azure sign up

Hello Kyle Newell,

Welcome to Microsoft Q&A and thanks for reaching out.

Can you please elaborate on what exact issue you are facing?

If you encounter an issue with the address during Azure sign-up, despite the address being correct, can be caused by a few common factors:

• The Azure sign-up system sometimes has stringent validations on address fields, including city names, postal codes, and formatting. If any detail is not perfectly formatted as expected, it might show an error even if the info is correct.
• You may also encounter errors if the address provided is associated with an existing account or subscription that conflicts with the sign-up process.
• The name, address, and CVV code that you enter must match exactly what's printed on the card. Prepaid and virtual cards aren't accepted as payment for Azure subscriptions.
• Azure sometimes blocks sign-ups due to issues verifying identity or phone number linked with the address, especially if the phone number or credit card has been used previously for another Azure subscription.

Please follow the steps below to fix this:

1. Ensure that address you provided is associated with any existing account or subscription.
2. Double-check the formatting of your address exactly as required by the form, including city, postal code, and country.
3. Ensure phone verification and credit card info used during sign-up are not linked to a previous Azure subscription.
4. Verify the name, address, and CVV code that you enter must match exactly what's printed on the card.
5. Try signing up using a different browser or in private browsing/incognito mode.

For more information on how you can troubleshoot this issue, please look at the document below:

1. troubleshoot-azure-sign-up
2. cannot-sign-up-subscription

Hope this helps. and please feel free to reach out if you have any further questions.

I am facing the same issue. When i enter the city name it says there a n error in it.

• You may also encounter errors if the address provided is associated with an existing account or subscription that conflicts with the sign-up process.

If that is really the case then its not good. I am leaving in rented house so if there is tenant you has already created azure account with the same address, no one else can use that address again?