My email address & gmail not updating in outlook/live online since 2024?

DDF 0 Reputation points
2025-08-14T19:48:11.17+00:00

On Microsoft - /outlook.live.com/mail - under my own email address and my gmail address - my last email is from 2024. In Outlook PC app - it is up to date. How can I update the settings in the web version to work? I get my outlook emails - just not my own email or gmail?

Thank you for any help.

Deborah

Outlook | Web | Outlook.com | Settings
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  1. Jeronimo Fuerte 22,260 Reputation points Independent Advisor
    2025-08-14T20:25:27.1733333+00:00

    Hi! If you created a Microsoft account with your Gmail address, you wont receive emails that people send to that email address on Outlook.com, this email is only used as a login alias in Outlook.com, but the email servers are on Gmail.

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  2. DDF 0 Reputation points
    2025-10-20T21:00:32.0033333+00:00

    Hi, Jeronimo, thank you for your response and apologies for very slow responding.

    In Microsoft Outlook I have an Outlook email that I never use, my own email @ddfdesign and a gmail one. I used to get all of them separately in Outlook on the web but now I only get the outlook ones. The other 2 both stopped in July 2024. So I can no longer get my main emails - ddfdesign ones. I get them in the Outlook app but thats it. It would be good if they were in sync.

    Hope this makes sense.

    Thank you,

    Deborah

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  3. Hornblower409-4652 2,110 Reputation points
    2025-10-21T09:28:46.7866667+00:00
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