To resolve this, please log into the Microsoft Intune admin center and navigate to Devices > Windows > Windows update policies. Check if you have an update ring policy created and assigned to the affected devices. If one exists, review its settings—particularly the "Servicing channel," "Update deferral periods," and "User experience" settings, which control when and how updates are installed.
If no policy is assigned, the devices will not receive update instructions. You will need to create and assign a policy. A good starting point is a policy with minimal deferrals to get updates flowing again for testing.
Another option:
You can also check the update status directly on a device by going to Settings > Windows Update. It may display a message like "Some settings are managed by your organization," confirming that Intune is in control.
I hope this clarifies the management shift and points you toward the solution in the Intune admin center. If this guidance helps you locate and configure the correct policy, please feel free to hit "Accept Answer" – it's always great to help streamline device management 😊.