Hi @Pellycat,
Thank you for reaching out and sharing your experience—I'm sorry to hear you're having trouble installing Publisher.
It is correct that Microsoft Publisher is included with certain Microsoft 365 subscriptions, and there are a few important things to keep in mind:
- Publisher is only available for Windows PCs. If you're using a Mac, unfortunately, Publisher won't be supported natively. You would need to run a Windows virtual machine to use it.
- To install Publisher on a Windows device:
- Go to https://www.office.com and sign in with your Microsoft 365 account.
- Click Install Office and follow the prompts.
- Once installed, you should be able to find Publisher by typing “Publisher” in the Windows search bar. If it's installed, you can right-click to pin it to your Start menu or taskbar.
If you're still being redirected to purchase Publisher, it’s possible that:
- Your current Microsoft 365 plan doesn’t include Publisher (some plans like Microsoft 365 Business Standard do, while others may not).
- The installation didn’t complete properly, or the app wasn’t selected during setup.
I hope this helps you get the thing sorted out quickly!
Good luck ^^
Zoevi – Microsoft Q&A Support Specialist
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