I Cant Start the computer because I forgot my password on my old computer with Windows 7

Buddy Soubra 0 Reputation points
2025-07-22T16:54:28.9933333+00:00

I Can't start the computer because I forgot my password on my old computer with Windows 7. How do I recover access? PS: Prompt Command doesn't come on!

Windows for home | Previous Windows versions | Accessibility
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  1. Anonymous
    2025-07-29T10:51:01.1433333+00:00

    Hi Buddy Soubra,

    Thanks for reaching out here in the Microsoft Q&A. I can understand the inconvenience this issue has caused you. To help resolve this issue, please follow the steps outlined below: 

    Method 1: Reset Via Another Admin Account

    This method requires knowing the password for another admin account.

    • Log in to that account (in Safe Mode if needed, using F8).
    • Go to Control Panel > User Accounts.
    • Select your locked account and reset the password.

    Method 2: Built-In Administrator Account

    Windows 7 often has a default Administrator account that may not have password or might use a different one you remember.

    1 - Restart the computer and boot into Safe Mode:

    • Press F8 repeatedly as the computer starts (before the Windows logo appears).
    • Select Safe Mode from the Advanced Boot Options menu.

    2 - Look for an Administrator account on the login screen.

    3 - Try logging in without a password or with any known passwords.

    4 - If successful, go to Control Panel > User Accounts to reset your account’s password.

    Method 3: Password Reset Disk

    If you previously created a password reset disk, you can use it to reset your password.

    • At the login screen, click Reset Password (appears after a failed login attempt).
    • Insert the password reset disk (USB or floppy).
    • Follow the wizard to create a new password.

    If the answer is helpful, please click Accept Answer and kindly upvote it. If you have extra questions about this answer, please click Comment.

    Note: Please follow the steps in our document to enable e-mail notifications if you want to receive the related email notification for this thread.

    Best Regards,

    Kim Nguyen - MSFT | Microsoft Q&A Support Specialist

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