Dear EscobarBLUE
Good day! Thanks for posting in the Microsoft Community. We'll be happy to help!
First of all, we regret for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, since we focus on Microsoft 365 Business Communication Online technical support, this is not professional for developer mode, lacking certain permissions and knowledge. So to help you better, no more time wasted on you. I recommend that you seek help from a dedicated team dedicated to developer subscriptions, where technical engineers specialize in these related issues and experts will focus on queries to further assist you. For details, please kindly refer to Visual Studio Subscription Support - Visual Studio (microsoft.com)
In addition, please also kindly create a query in here - Developer Communities (microsoft.com). We believe they would conduct in-depth of the given issue and provide you a more professional suggestion.
Meanwhile, if you still need further help, I really want to help you, and I'm consulting your thread with my team members, and I'd like to share some more specific redirect information with you, but our forum lacks relevant permissions and tools, in fact Microsoft has a separate team resource where our most valuable professional engineers and members can provide possible information for your issue, then please trust that for the issue you mentioned, they can give you more professional support. So to help you better and not waste more of your time, I highly recommend you to check following information
During the phone call, please answer some questions, to reach the support, better use some keywords like your problem regarding your account within developer business subscription. And you will need to provide the information you have received through your subscription, such as: Your company name, billing information, phone number, alternate email address, etc.
Thank you in advance for your understanding. Your patience and cooperation will be highly appreciated. I hope for all the best!
Sincerely
Kerry Chen | Community Moderator