When will loop mobile app become available for personal accounts?

Anonymous
2023-03-25T07:32:31+00:00

I installed a mobile app on Android and tried to log in, but it states: "We couldn't find a work or school account with that email address".

I am a Microsoft 365 Personal plan subscriber and have access to a web app, but can't test its full potential without access to mobile app.

Is there any ETA on when Loop Android/iOS app will become available for Personal accounts?

Microsoft 365 Insider | Loop | Android
Microsoft 365 Insider | Loop | Android
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2023-03-31T09:30:26+00:00

    Same problem here. On the Loop "getting started" workspace there is a section for "Get the mobile app" with a QR to install on Android, its got a <<Note: When using an M365 work or school account, you may need to enroll your account, or ask your IT administrator to approve using Loop.>>

    However it seems that its the other way around, only people with a work or school account can use the app.

    Could you please either or Clarify if the app is only for work/school accounts or the info in the trial is wrong.

    0 comments No comments