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Cannot access loop component by Outlook app on cell phone

Anonymous
2024-05-31T02:54:36+00:00

Hi all,

My teammate shared a mail with loop component to me. I can read the component smoothly by Outlook app on laptop, but cannot see it with Outlook app on my cellphone.

On the phone I can only see the loop link in the mail, and after clicking, it shows "Access Denied - your mail did not have permissions to access this resource. " I am very sure I am logging with the same mail on both laptop and cellphone. Could you please help check why I cannot view the component on phone?

Thanks!

Microsoft 365 Insider | Loop | iOS
Microsoft 365 Insider | Loop | iOS
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2024-05-31T10:01:51+00:00

    Hello Yu Jessie,

    Welcome to the Microsoft community.

    I have understood your issue. Unfortunately, the Loop component is currently only available for Outlook for Windows as well as the web side, the Outlook app on mobile is currently not available for this feature.

    Overview of Loop components in the Microsoft 365 ecosystem | Microsoft Learn

    If you have any requirements and suggestions, you can give feedback to the development team via the link below.

    Ideas · Community (microsoft.com)

    Sincerely

    Carlos - MSFT | Microsoft Community Support Specialisto

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  2. Anonymous
    2024-06-01T09:20:37+00:00

    Thank you for your reply.

    We are not in the development department and cannot confirm the specific development plan.

    The Loop component is currently being developed and refined, and Microsoft attaches great importance to user experience.

    I suggest you send your feedback to the development team via the link I provided.

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  3. Anonymous
    2024-05-31T10:25:14+00:00

    Hello Yu Jessie,

    Welcome to the Microsoft community.

    I have understood your issue. Unfortunately, the Loop component is currently only available for Outlook for Windows as well as the web side, the Outlook app on mobile is currently not available for this feature.

    Overview of Loop components in the Microsoft 365 ecosystem | Microsoft Learn

    Image

    If you have any requirements and suggestions, you can give feedback to the development team via the link below.

    Ideas · Community (microsoft.com)

    Sincerely

    Carlos - MSFT | Microsoft Community Support Specialisto

    Hi Carlos,

    Appreciate for your kind reply. May I ask is there a plan for Microsoft to leverage loop components to Outlook mobile apps? Our department is accustomed to using mobile phones to check mails. If we can browse the content of Component on mobile phones, it will greatly improve work efficiency.

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