The problem is we do not work for Microsoft and have no access to your details.
"What to do if you forget your Windows 8/8.1 password"
http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8
If you've forgotten your Windows password, there are several ways to retrieve or reset it:
- If your PC is on a domain, your system administrator must reset your password.
- If you're using a Microsoft account, you can reset your password online. For more info, go to the Reset your password webpage.
- If you're using a local account, use your password hint as a reminder.
If you've tried these suggestions and still can't sign in:
- If you have Windows 8.1, you'll need to reinstall Windows.
- If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.
Here is the Microsoft Information outlining that Policy:
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To contact Microsoft Support:
Contact support
http://windows.microsoft.com/en-us/windows/contact-support
"Microsoft office locations around the world"
https://www.microsoft.com/en-us/worldwide.aspx
"Global Customer Service phone numbers"
https://support.microsoft.com/en-au/help/13948/global-customer-service-phone-numbers