Store error 'WE WEREN'T ABLE TO CONNECT TO THE STORE.THIS MIGHT HAVE HAPPENED BECAUSE OF A SERVER PROBLEM OR THE NETWORK...

Anonymous
2023-02-18T11:17:43+00:00

hello guys . I came here regarding some error with my store app . whenever I open it , it says 'we weren't able to connect to store . this might have happened because of a server problem or network connection timed out . please wait a few minutes or try again .'(as mentioned in the screenshot) . i literally tried everything I could like-

**Try 1 -TO MAKE SURE INTERNET IS WORKING FINE ( i also unticked the '**Use Proxy Server for your LAN' option )

Try 2-MADE SURE THAT SYSTEM DATE & TIME ARE CORRECT

Try 3 -TRIED USING LOCAL ACCOUNT AND DIFFERENT MICROSOFT ACCOUNT (both failed)

Try 4- USING 'sfc /scannow' COMMAND

Try 5-ALLOWED STORE THROUGH FIREWALL

Try 6-DISABLED ANTIVIRUS

Try 7- USING 'msreset.exe'

and at last - I TRIED EVERYTHING GIVEN IN THIS THREAD -

https://answers.microsoft.com/en-us/windows/forum/all/get-we-werent-able-to-connect-to-the-storethis/f9b53a73-fc37-4ffe-953b-d64e27bd3055?page=1

The only two things left are refreshing and factory reset ( I think so ) . unfortunately , I cannot do refresh because it says -'files are missing'(or something kinda that)

and I am having very important data but don't have any storage to backup for factory reset .

and these are my laptop specs .

will wait for your reply .

Windows for home | Previous Windows versions | Microsoft Store

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  1. Anonymous
    2023-02-18T13:13:52+00:00

    The Store for Windows 8 is CLOSED.

    Beginning in July 2019, the Windows 8 Store is officially closed. While you can no longer install or update applications from the Windows 8 Store, you can continue using those already installed. However, since Windows 8 has been out of support since January 2016,

    The Store for Windows 8.1 is also closed.

    There is nothing you can do about it.

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  2. Anonymous
    2023-02-19T04:56:11+00:00

    ok... no problem . i understand

    as you have already seen I have an activated windows 8 , I want to get windows 10 via windows 10 iso provided by Microsoft , is it possible to have windows 10 64 bit version over windows 8 32 bit (my processor supports 64 bit ) .

    Will my Microsoft Store work then if I get windows 10 (via windows 10 iso)?

    I actually want to download asphalt 8 in my potato pc ( doesn't matter if it lags) so is there any other way to download it without Microsoft Store?

    I will wait again.

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