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Сan't install KB5048667 error: 0x800f0983

Anonymous
2025-01-13T19:45:44+00:00

There is a problem with installing the update Update kb5048667.

Error 0x800f0983.
Windows 11 Home 24H2 26100.2161

sfc /scannow and Dism do not help.

A separately downloaded update also fails to install with the same error.

Unfortunately, I haven't found a single effective method yet.
Do not suggest reinstalling the OS and buying a new PC :)

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. David-M 93,720 Reputation points Independent Advisor
    2025-01-14T11:58:09+00:00

    Sorry for the delay in reply. I've been offline.

    In this case, I suggest you perform an In-place Upgrade. This procedure reinstalls Windows, which helps to fix problems. But don't worry, it is a painless reinstallation procedure as you have the option to keep files, settings, and apps. Therefore, all your data is kept.

    Instructions below:

    1. Download the Windows 11 ISO file from the link below;

    https://www.microsoft.com/en-us/software-downlo...

    1. Double-click the ISO to run;

    (After running the ISO, you may need to double-click the "Setup" file to start the procedure.)

    1. On the "Install Windows 11" screen, uncheck "I want to help make the installation of Windows better" and select "Change how Windows Setup download updates";
    2. On the next screen, select "Not right now" and click "Next";
    3. Accept the terms of use;
    4. On the "Ready to install" screen, select "Choose what to keep" and select what you want to keep.

    (In this step, select "Keep personal files and apps" so that all your data is kept.)

    1. Click "Install" and wait for the procedure to finish. Your computer may restart several times.

    The update may be installed during the In-place Upgrade. Therefore, it may no longer appear in Windows Update. Still, check Windows Update for any pending updates and install them.

    If you get any errors, let me know. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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  1. David-M 93,720 Reputation points Independent Advisor
    2025-01-13T20:19:59+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    Do you have a third-party antivirus installed?

    If yes, which one?

    I await your reply. Click on the "Reply" button below my reply.

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  2. Anonymous
    2025-01-13T20:34:29+00:00

    Hi, David!
    No, I'm using only Microsoft Defender.

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  3. David-M 93,720 Reputation points Independent Advisor
    2025-01-13T20:44:33+00:00

    Thanks for the clarification.

    Knowing the methods you have already tried that did not help, I will suggest a method for you to try.

    Rename the software distribution folders as instructed below:

    1. Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
    2. Run the following commands at the Command Prompt one at a time:

    net stop bits

    net stop wuauserv

    net stop cryptsvc

    ren %systemroot%\softwaredistribution softwaredistribution.bak

    ren %systemroot%\system32\catroot2 catroot2.bak

    net start bits

    net start wuauserv

    net start cryptsvc

    1. After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

    If the problem persists after doing this method, let me know, and I will provide another method. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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  4. Anonymous
    2025-01-14T03:00:55+00:00

    Unfortunately, it did not help

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