Windows update deleted all files from my desktop.

Anonymous
2021-02-11T20:30:41+00:00

2 days ago I decided to update windows. after doing the update I noticed that the files on my desktop were missing, so I decided to search for them in windows search. I found them and placed them on the desktop as they were before the update. Also, my wallpaper and several settings were changed. The next day after logging in, my wallpaper and settings went back to the state they were in before the update, but I noticed that my files are not on the desktop again, so I decided to look for them like i did yesterday. But this time, I couldn't find them anywhere. I started looking for help on the internet. I checked windows.old and users folder but ifound nothing. I decided to use disk drill to recover these files. I scanned the entire disk and found some of the deleted files, but after recovering, 95% of them were corupted and cannot even be opened. These files were really important to me. Please help.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-06-01T13:24:40+00:00

    Hi Everyone!

    I've just had this issue TODAYYYYY! I panicked and thought EVERYTHING was gone! There's hope - I just followed this video and everything came back, the issue is that Windows has created a Temporary Profile! So that's why all your files appear missing! This video will show you the steps in restoring it! I had to share it! I came back to share my method!

    https://www.youtube.com/watch?v=P1Km5134uWY&t=16sGood Luck!!!! I hope everything comes back!

    152 people found this answer helpful.
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  1. Anonymous
    2021-08-27T21:05:05+00:00

    This happened to me during the August 2021 Windows 10 update. All my folders were blank. Thanks to you Dave, my computer is back to normal and all my folders are restored. Restarting 4 times totally works!

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  2. Anonymous
    2021-08-28T00:52:24+00:00

    Wow. Didn’t see “restart computer 4 times”. I’m going to do that tomorrow.

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  3. Anonymous
    2021-09-16T19:47:46+00:00

    This happened to me last night. I am in my 70s and no computer whiz, but I am so grateful I found this video. Although changing the ref count didn't work, renaming the .bak file did. Thank you for the clear instructions. If I could, I'd send a batch of chocolate chip cookies to you!

    4 people found this answer helpful.
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  4. Anonymous
    2021-10-31T10:22:23+00:00

    This is happening every time Windows 10 does an update on my PC. The problem is that Windows 'settings' is no longer available and I have no idea how to fix this issue. I am able to access Firefox but have to set up the entire system again.

    1 person found this answer helpful.
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