Cannot restore my Windows 7 computer to factory settings

I cannot restore my Windows 7 computer to factory settings. I have tryied everything I could restore watching videos and articles about how to do it. I have moved all the important data to a HDD already, so the laptop is ready to be cleaned up. Any kind of suggestions would be appreciated.

My computer is TOSHIBA dynabook T451/35DW

Hi,

We don't know what you watched or read.

The only legal Windows 7 download available is now from Microsoft, as Microsoft has stopped DigitalRiver Windows 7 ISO downloads.

http://www.microsoft.com/en-us/software-recovery

But Microsoft only provides these downloads for Windows 7 Retail Product Keys, not OEM preinstalled Product Keys (Dell, HP, etc).

As you have a preinstalled OEM License (Toshiba, Dell, HP, etc), contact your Computer Manufacturer to order Recovery Media which they should supply for a small cost, IF they still have them.

Or you can also borrow the exact same Retail Windows 7 Edition DVD and use your Product Key to reinstall.

The COA sticker with the Product Key is either on the underside of the Laptop or in the Battery Compartment.

With a Desktop it is either on the side, rear or top of the Computer Case.

And if the Computer/Laptop is still up and running you can check under Programs > the Manufacturer's Software > Create Recovery Disk/Media or similar words

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If Windows 7 came preinstalled there should also be a Recovery partition to reinstall Windows from.

Here are the Key/s to press at Boot to start the Recovery Process back to Factory Settings (new condition).

Toshiba – Press 0 (zero)

http://forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Perform-system-recovery-Windows-7/ta-p/279643

Cheers.

Depending on if it's a 32 or 64 bit system

Holding down the Shift key and tapping the F10 or F12 key should activate factory system restore on most computers.

Looks like this one is way different than that :)

http://forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Perform-system-recovery-Windows-7/ta-p/279643

1. Make sure the computer is turned off ("Shut-down" from the Windows Start menu)
2. Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
3. Make sure the AC Adapter is plugged in and working.
4. On machines with the F key numbers on the top edge of the keys and in White:

• Press and hold the 0 (zero) key and power up the laptop.

• Release the 0 (zero) key when the recovery warning screen appears.

On machines with the F key numbers on the bottom edge of the keys and in Gray:

• Power up the laptop.

• When the initial TOSHIBA screen displays, press the F12 key to enter the boot menu.

• Use the arrow keys to select the HDD Recovery option and press the enter key to begin. 5. The TOSHIBA recovery wizard warning screen appears stating that when the recovery is executed all data will be deleted and the original factory software image will be rewritten. If the recovery process offers a choice of Operating Systems, select the appropriate one for you. 6. After you are sure you have everything you want from the laptop saved, click Yes. 7. When the Toshiba Recovery Wizard opens, the default and recommended option is "Recovery of Factory Default Software". 8. After selecting your desired recovery method, select Next. 9. On the next screen you may have recovery method options. The default and recommended method is to Recover to Out of Box state. 10. Select next to continue. 11. Follow the on screen instructions as you navigate through the system recovery steps. 12. The laptop will restart multiple times and install the needed components.

Appreciate your quick response.

I will try and see how it works.

All the best,

Mido

Appreciate your quick response.

I will try and see if those will work.

Since I am not familiar with computers, I will get someone to help me go through those.

All the best,

Mido