Unable to sign up for the Microsoft Developer Program

Nick Thiru 70 Reputation points
2025-02-18T05:50:28.1533333+00:00

I am writing to report an issue I am experiencing while trying to sign up for the Microsoft 365 Developer Program. I have followed the steps outlined on the Microsoft Learn website, but after entering my personal details and phone number, I do not receive the verification code message. Instead, I receive the following error message:

"We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-ea3c-444e-a33c-9af16e48c928

Code: 50001"

I have:

  1. Tried a different browser, like Edge,
  2. Attempted incognito/private browsing mode
  3. Tried different phone numbers, from different countries
  4. Checked Microsoft Service Status
  5. Waited and retried over a few weeks

I noticed two other users have reported the same problem on the Microsoft website but have not yet had a resolution:

  1. https://answers.microsoft.com/en-us/msoffice/forum/all/code-50001-unable-to-complete-microsoft-developer/0a27ea1b-3e48-4b64-acc3-6d98e44638e1?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054
  2. https://free.blessedness.top/en-us/answers/questions/2168401/issue-with-microsoft-365-developer-program-signup?page=1&orderby=Helpful&comment=answer-1924436#newest-answer-comment

I would greatly appreciate it if you could investigate this issue and provide me with a solution. I need to access the developer account to continue with my studies and use the online tools.

Thank you for your time and kind attention

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
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