How to Reset MFA 365 Developer Program Tenant Admin Account

Alejandro Vargas 5 Reputation points
2024-12-12T15:28:07.7966667+00:00

Hello 

I have a subscription to Microsoft 365 for developers. 

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I am trying to log in with the administrator account but I no longer have the MFA active on my cell phone.

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Is it possible that from the support area they can perform a reset of MFA for this account ?

Microsoft 365 and Office | Development | Other
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  1. Jiajing Hua 18,125 Reputation points Moderator
    2024-12-13T01:26:40.54+00:00

    Hi @Alejandro Vargas,

    Sorry, there are no resources in the Q&A forum to help with such administrator account sign-in issues, and we recommend that you contact Microsoft Teams to seek assistance.

    I suggest you try steps in thread: https://free.blessedness.top/en-us/answers/questions/2125540/help-me-i-am-locked-out-from-my-microsoft-business

    Hope this information could be helpful, thanks for your understanding.


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  2. KYM CHARLESWORTH 0 Reputation points
    2025-10-20T21:25:04.5433333+00:00

    "we recommend that you contact Microsoft Teams to seek assistance"

    My experience ..
    Sat AM 01:15:00 On hold, then call answered and support hung up before I could say a single word.

    Sat PM 02:40:00 On hold and gave up

    Sun PM 01:36:00 On hold and gave up

    Mon PM 03:10:00 On hold and gave up

    Microsoft - number one for customer service (not)

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