Were you ever able to figure it out? I am currently confronted with the same issue unfortunately.
macOS Settings Catalog - User Experience - Dock - Persistent Apps
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Mark Cain
15
Reputation points
I have been trying to use the Settings Catalog instead of a custom profile to configure the items in the dock on devices. The profile delivers ok though the payloads for persistent/static apps don't appear on the device. I have tried several combinations of tile type and file type though nothing ever seems to land on the client.
Could anyone confirm this should be working and what combination of settings I should use for managing applications in the dock, or is there a known issue?
Microsoft Security | Intune | Microsoft Intune MacOs
Microsoft Security | Intune | Other
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Crystal-MSFT 54,171 Reputation points Microsoft External Staff2023-01-27T01:17:17.7233333+00:00 @Mark Cain, Thanks for posting in Q&A. For your situation, I know the Dock policy is applied but it is not working. After researching, I didn't find any known issue with this. I suggest open case to troubleshoot it. Here is a link with the steps to open case for your reference:
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Jesse D Barker 10 Reputation points2023-08-11T03:41:42.71+00:00 Kind of amazing, nobody in the entire world knows how this works.
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Reisenhofer, Thomas 0 Reputation points2023-03-30T10:57:15.5766667+00:00 -
Mark Cain 15 Reputation points
2023-03-30T11:19:03.4166667+00:00 Unfortunately not, I just used my custom profile and moved onto the next Intune challenge
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Reisenhofer, Thomas 0 Reputation points
2023-03-30T11:21:14.7933333+00:00 How did you do it in the end? Although there are supposedly many options I was not able yet to figure one out which really works.
Did you give your users the option to edit / remove the dock items ?
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Mark Cain 15 Reputation points
2023-03-30T11:30:29.2833333+00:00 We have 2 main types of users, allocated laptop/device or shared/classroom device. For the allocated laptops I took elements of this and bunged it in our Octory termination script
https://github.com/microsoft/shell-intune-samples/tree/master/macOS/Config/Dock
For our shared classroom devices who log in using Active Directory I just put in static apps as users move around so generally they wouldn't customise the dock. I used iMazing Profile editor to create
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Reisenhofer, Thomas 0 Reputation points
2023-03-30T13:19:58.62+00:00 You are my saviour - this is the first approach which worked at first try.
Thanks a lot!
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Mark Cain 15 Reputation points
2023-03-30T13:33:06.48+00:00 Glad I could help, would be nicer if the built in tools worked as expected. Perhaps on a quiet day I'll engage with Microsoft Support to figure it out, quiet days don't seem to happen anymore sadly.
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Sam 0 Reputation points2024-01-26T16:44:19.3533333+00:00 I'm trying to accomplish the same thing; we opened up a Microsoft Premier ticket but no luck!
Our macOS devices are supervised ADE enrolled, there is no in-dept documentation whatsoever how to customize the dock. Intune settings catalog for macOS documentation is super basic and high-level. My ask is to remove or hide unnecessary apps from macOS laptops using Intune policy.-
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Morten Hemmingsen 0 Reputation points2024-06-25T18:52:01.67+00:00 Hi Sam. Have you solved this? I have tried to find documentation regarding persistent apps in relation to the dock customization.
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Nick Smith 0 Reputation points2025-09-03T05:12:55.72+00:00 As i have recently been trying to manage a fleet of macbooks with Intune, i have come to see a few issues like this. It appears that intune doesn't know how to format a configuration file that contains multiple items.
in the context of this thread/ dock config, if you only set a single app then it will apply correctly. once you add a second/multiple apps it will give a conflict with the url and label given there are multiple.a similar issue occurs with user printer list, you can actually only configure one printer.